Orders are shipped out within 1-2 business days of receiving the order online or via phone order. We do everything we can to get the orders out as soon as we are able. Ordering online is the best way to place an order with us because all of your information and preferences can be saved in your profile for future use. This makes your life easier the next time you order with us, and it helps us to keep track of incoming orders in our database system.
Our glass is packaged in quality cardboard boxes or heavy-walled tubes. The rods are bundled tightly with plastic wrap and then packed securely in an appropriately sized container surrounded by bubble wrap and/or packing peanuts. The packages will be delivered according to the method you have selected upon checkout. We also ship internationally via UPS or USPS.
Please contact us with any questions or concerns regarding the shipping of your orders.